Privacy Policy

Effective January 01, 2020

The trust of our customers is Aladdin Auto Insurance Service’s most valuable asset.  Aladdin Auto Insurance Services (“Aladdin”) safeguards that trust by keeping nonpublic personal information about customers in a secure environment and using that information in accordance with this Privacy Policy.  We value you as a customer and take your personal privacy seriously. We will inform you of our policies for collecting, using, securing, and sharing nonpublic personal information (“customer information”) the first time we do business and every year that you are an Aladdin customer.

This Privacy Policy includes examples of the types of nonpublic personal information we collect and the kinds of companies with whom we share such information.  These examples are illustrative and should not be considered a complete inventory of our information collection, use, and sharing practices. Below is Aladdin’s privacy pledge to our customers:

Information We May Collect

Aladdin may collect nonpublic personal information about you from the following sources:

  • Information we receive from you (or is provided to us on your behalf) in person, by phone, online or on applications and other forms, such as your name, residence address, email address, telephone number, age, marital status, occupation, social security number, driver’s license number, driving record and related information (for auto insurance purposes).  This includes information received through telephone or in-person interviews, your broker, and/or our customer service representatives;
  • Information about your transactions with the companies affiliated with Aladdin or other nonaffiliated parties, such as your name, address, telephone number, age, insurance coverage, transaction history, claims history, and premiums;
  • Information from consumer reporting agencies, public records, and data collection agencies, such as motor vehicle reports, as permissible under the law; 
  • Information you provide to us on applications or from health care providers, such as doctors and hospitals, to determine your past or present health condition.  Health information will be collected as we deem appropriate to determine eligibility for coverage, to process claims, to prevent fraud, and as authorized by you, or as otherwise permitted or required by law.  

How We Use Information About You

We use customer information to underwrite your policies, process your claims, ensure proper billing, service your account, and offer you other Aladdin insurance products that we believe may suit your needs.

Information Disclosure

Aladdin may disclose all of the nonpublic personal information described above, as permitted by law.  For example, we may use affiliated and nonaffiliated parties to perform services for us, such as providing customer assistance, handling claims, protecting against fraud, and maintaining software for us.  We may also disclose information in response to requests from law enforcement agencies or State Insurance authorities.

We do not sell lists of our customers, nor do we disclose customer information to marketing companies outside Aladdin or its affiliates.

Your Right to Review or Request Deletion of Personal Information

If you wish to review or request correction or deletion of specific pieces of your personal information collected, please send a written request to:

Aladdin Privacy Coordinator
P.O. Box 949
Carlsbad, CA 92018

Include your full name, address (or email address if you prefer information electronically), and policy number(s). Should you have further questions regarding our privacy policy, you may call us directly at (855) 914-1989, or you may e-mail us at info@aladdinautoins.com.

Changes to This Privacy Policy

We reserve the right to modify or supplement this Privacy Policy at any time.  If we make material changes, we will provide current customers with a revised notice that describes our new practices.            

Aladdin Protects Customer Information

We maintain physical, electronic, and organizational safeguards to protect customer information.  We continually review our policies and practices, monitor our computer networks, and test the strength of our security in order to help us ensure the safety of customer information.  

Contact Information

Aladdin Insurance
PO Box 1069
Carlsbad, CA 92018

Email Address
info@aladdinautoins.com

Phone Number
+1 (833) 595-0617

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